Pick the right proxy before you start

Cloud phones need a proxy to go online, and you can't create a mobile profile in Multilogin without one.

➡️ Go to “Profiles” → “Mobile” → “Create”, then choose and check a public proxy before creating the cloud phone.

A proxy works like the phone’s internet route. It sets the public IP address and IP-based location used by the cloud phone.

For cloud phones, mobile proxies are usually the best match.

Mobile proxies route traffic through mobile network providers, so they are often a practical choice for mobile app workflows.

Use a public proxy, not a local one

Cloud phones run on remote cloud servers, not on your laptop. That means they can't reach proxies that only exist inside your local network. 

These local addresses will not work:

• 127.0.0.1
• 192.168.x.x
• 172.16.x.x–172.31.x.x
• 10.x.x.x
• fc00::/7

Use a public proxy that can be reached over the internet.

Some China setups are restricted

Cloud phones currently restrict proxy IPs from mainland China.

Apps from mainland China are also restricted, including:

• WeChat
• Alipay
• Douyin

China-based apps work differently from many global apps. They often rely on strict identity checks, local phone numbers, and account verification tied to real user data.

Creating a China-based profile will not bypass this restriction.

FAQs

Can I create a cloud phone without a proxy?

No. A public proxy is required to create and use a Multilogin cloud phone. Cloud phones run remotely, so they need a proxy that can be reached over the internet.

Can I use a local proxy from my computer?

No. Cloud phones run remotely, so they can't access your local network. Use a public proxy instead.

Why did “Device info” not change after I changed the proxy?

Because it is generated during profile creation. Changing the proxy later does not update the displayed device info, but the new proxy still works.

Should I use a mobile proxy or a residential proxy?

Use a mobile proxy for mobile-first tasks. It uses mobile networks, while static residential or ISP proxies use fixed IPs.

Can I use WeChat, Alipay, or mainland China proxies?

No. Mainland China proxy IPs and apps such as WeChat, Alipay, and mainland China TikTok are currently restricted.