Two-factor authentication (2FA) adds a verification code after your password when you sign in, giving your Multilogin account an extra layer of security. You can enable it for your own account, and workspace owners can also require team members to use it.

➡️ Go to “Account settings” → click “Enable 2FA” next to “Two-factor authentication” → connect your authenticator app → click “Continue” → save your backup codes.

Keep your backup codes somewhere safe so you can still sign in if you lose access to your authenticator app.

How to enable 2FA for your account

1. Сlick “Account settings” in the upper-left corner
2. Click “Enable 2FA” next to “Two-factor authentication”
   
3. Follow the instructions to use Google Authenticator (or similar app) and click “Continue”
   
4. Save your backup codes in a secure place – they’re important!
   

How to require 2FA for your workspace

Workspace owners can require team members to enable 2FA before they access the workspace.

1. Сlick “Account settings” in the upper-left corner
2. Click “Enable for workspace” next to “2FA settings”
   
3. Confirm your choice in the pop-up window
   

Once enabled, team members who haven’t set up 2FA will be asked to do so when they access the workspace.

FAQs

Can I turn off 2FA for my workspace?

As the workspace owner, you can turn it off at any time in your settings.

What if I lose my 2FA device?

If you lose access to your 2FA device, you can use backup codes to sign in. If you don’t have them, contact support for help.

What if I can’t scan the QR code?

If you can’t scan the QR code, you can manually enter the setup key into your 2FA app.